Comments on: Artemis hospital cares more for its money than it cares for you

By: Aware patient

Aware patient — Sun, 25 Jul 2010 08:06:58 +0000

I have been oing to Artemis from the day it has opened and believe it or not over the years have experienced most depts courtesy old parents. My father was treated from cancer to pancreatic probs and I would like to say that the hospital cooperated at all levels wih us making the most trying time of lives bearable. Hospital like fortis told us he was having a heart attack when it was a panceatic infection. He was in the emergency for 5 hr without any solid course of acion once it was established after 2 hrs it was not a heart attack. When we wanted to leave as they were not doing anything they started behaving difficult. The minute we reahed artemis within 1 hr he was diagnosed and on his treatment.
I think sometimes its just bad luck and totally doc dependent he ensures the quality of service which is incorrect and that is what artemis needs to look into as all have u have said. But trust me compared to the horror stories of apollo this is heaven they take bribes to release bodies.

I have been under tejinder and Dr Vaid they are great docs but again they moved on for more money its just business as usual. Medanta has taken away depts from Ganga Ram, Escorts so I guess thisprofession is just like the others we have to remember that they also hop jbs

By: Avantika

Avantika — Thu, 08 Jul 2010 04:47:12 +0000

HI!!

I am a placement consultant and was not here to write a blog, infact I was asked by my Sr. Manager to find out about Artemis Health Institute Gurgaon as a working avenue. I just strated searching on google about Artemis and got to this page. After going through the above blogs I went back and clarified with my Manager the reason for this inquistiveness about Artemis and then he told me that they are getting more than 20-25 CV’s on daily basis from people working at Artemis from various departments like Marketing, Sales, Patient Care Services, Administration etc and we have the policy if we get an average of more than 5 CV’s from a particular company then as a value add to our clients we do a research on the company to find out the reason. Generally the reasons may be company is going on a major lay off, finacial unstability,job insecurity or going bankrupt…However after having a look at the above blogs its pretty clear that the problem is with the management and the environment of the company and on doing further reserach one of the old reasons have also surfaced up i.e selling of majority stake of the company…Hence, in my report candidates from Artemis have been put under the Red category if not black…so I am sory guys you might face problems in changing job now…not because you have committed something wrong but because the image of the company with the consultant because of the poor management and especially CEO as mentioned above, is going from bad to worse. If the management doesnt take the toll of the situation then it might get into the black category, which would be circulated amongst the association of placement consultants make it even worse…. All the Best

By: p

Tue, 06 Jul 2010 18:38:48 +0000

sadly your experiences though unfortunate do occur in medicine just like any other field. and believe me they happen in western world also. what u have just mentioned is a rare but known complication. a part of the blame goes to patients also in that a conversion of laparoscopic procedure to an open surgery due to unavoidable difficulty is considered to be a failure of surgeon . what is important is early recognition of a complication and its satisfactory treatment. no doctor worth his salt tries to harm a patient

By: Vikas Rai

Vikas Rai — Mon, 05 Jul 2010 09:49:44 +0000

When any one talks about Artemis, I can say that they are market leaders atleast in exhorbiant pricing against their claim of being leaders in technology. Recently I have done a comparision of 3 of the major hospitals in Gurgaon over the period of 6 month and to my surprise Artemis has increased their prices twice within last 6 months, first by 30% and again by 10% (approx) in most of the categories. If I look at the comparision Artemis is 40% more expensive than Paras and 28% more expensive than Medanta Medicity which is having a better set up, a better technology and ofcourse much better lot of doctors . A simple comparision is a plain MRI that costs Rs. 5500 on the same machine at Medanta, costs Rs. 6600 at Artemis, reason – unknown!! Rediculous….If they say that they have a better recall in the market, I am sorry to state again that, but my research has better results for a small hospital like Kalyani. Its high time that Artemis relook at that their pricing else it wont be too far that their market share is wiped out with the enterance of a player like Fortis.

By: sanjay

sanjay — Sat, 26 Jun 2010 09:01:05 +0000

I fully agree with this. I had taken my father to Umkal Metro hospital in Palam Vihar with chest pain. They did an ECG and told us that his condition is very critical and advised us to go for emergency angiography. When we asked who is the doctor and they said that Dr. Manish Sharma from Metro Hospital will do it. I asked to meet the doctor but they said that the doctor will come from Delhi and will be at the hospital in 1 hour. We waited for 4 hours but the doctor didn’t come. When we consulted our family physician he told us about all the horror stories about the Metro hospital. He told us that they will do an angiography and then force us to go for angioplasty. I shifted my father to nearby columbia asia hospital. The doctor at Columbia Asia told me that there was no need for angiography. I think that action should be taken against such hospitals which indulge in such practices. I will never go back to this hospital and will strongly advise every other patient to desist from doing so

By: kuldeep

kuldeep — Fri, 25 Jun 2010 12:34:53 +0000

Why malign only Artemis. They might be doing too many bad things and overcharging but there are many other hospitals around which are doing worst things. Before the healthcare of Gurgaon developed we had small nursing homes and one such nursing home in Sushant Lok was fleecing people. Illegally constructed in a residential area they were charging more for most of the procedures than most of the big hospitals today. They have now opened a so called cardiac hospital in Palam Vihar again illegally and are fleecing people without having any doctors worth their name. They will admit you and then will search for a doctor. Most of the times the right specialty doctor will not come and somebody junior will continue to treat you. There should ideally a body like IRDA which should certify a hospital before they are allowed to function. After all it is the matter of human lives.

By: salem

salem — Tue, 22 Jun 2010 04:33:18 +0000

This is the worst kind of comment that I have ever heard in my entire life of healthcare. Any doctor who is working with Artemis is good but the moment he or she is not working with them they are termed as “bad doctors” SRP has gone out of his mind. Decorated doctors like Dr.Ashok Vaid, Dr. Madhukar Shahi, Dr. Harsha Hegde, Dr.Rakesh Sapra, Dr. Ashok Goel, Dr. Tejinder Kataria have all left Artemis and gone on to bigger and better healthcare facilities like Medanta, Fortis etc. Artemis has to introspect why all the big names have left them and now the hospital has no good name to boast off. Rather than looking at their own follies they are attacking the doctors and putting the blame on them for their shortcomings. I have never seen an organization which has lost so many brilliant people in such a short time. It has to do with the policies of the organization or the insecurity of the people at the top. The hospital is fast losing market share and reputation and the time is not far when this whispering campaign will become a roar and Artemis will become a thing of the past

By: SRP

SRP — Fri, 18 Jun 2010 09:37:08 +0000

Hi, All

I would like to tell you all Dr. Hegde is no more with Artemis Hospital. So Please feel free to come to Artemis all Bad Docs are Out now!

By: Gurgaon Resident

Gurgaon Resident — Sun, 13 Jun 2010 11:48:22 +0000

Sorry, but at least I have no idea about that.

By: dharam

dharam — Sat, 12 Jun 2010 17:34:10 +0000

Could anyone of you please confirm who looks after the housekeeping in Artemis hospital? Is it Sodexho?