A haircut is one of those things that everyone needs. And everyone has a favorite salon that they visit. There are people like me who hardly have time (or are too lazy) to make a special visit to the barber, and so if there is a barber in the mall (which you visit anyway) then it really helps.
Almost all malls in Gurgaon have a salon – a lot have more than one. The mall that I most visit is Ambience Mall on NH8, and the salon present in this mall is called Hair n Shanti. I am a regular at this place, as is my wife, and this blog post is a quick review of our experience with Hair n Shanti.
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I always had the idea that Artemis is a little more professionally run than some of the other healthcare facilities in Gurgaon. I have even written some good things about it in the past. The past week has however taught me that such is not the case. At the bottom of it all, they are just trying to make a sale and will do anything to get a customer, even though it may not be in the best interest of a customer.
Two incidents happened which has almost ensured that I am never going back to Artemis.
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Pentacle Services is a service provider for providing plumbing, electrician, computer repair, air-conditioning and other services at a low cost. Although they are Delhi based, but they also have Gurgaon operations.
Somehow, they managed to get hold of our phone number and called us with their offer. Their sales pitch was good, and so we were interested. Here is what they offered:
They would take Rs. 500 and provide 15 free service calls where they will send an electrician or a plumber (based on what you need) throughout the year. There is no labor charge for these services, and you will only have to pay the charges for actual material used.
In addition they will also do 2 free services for the air conditioners.
And they promised a visit in the next 24 hours.
Well, this was the pitch. And we liked it. So, what went wrong? Everything.
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