My experience with Max Hospital Gurgaon
Jul 10
I recently had to get my wife admitted to the Max Hospital in Gurgaon. Below is a review based on my experience of this facility. Overall, I am satisfied with the services, but there can be improvements. First a little bit about the facility itself. Max is a relatively large hospital with a large number of specialities and services. They have over 100 beds, 2 Operation Theatres and a 12 bed ICU (information courtesy Max Website); they also have a Emergency Response team.
By the looks of it, the hospital seems very modern and professionally managed. The staff at all desks are friendly and eager to help. It contains a 24 hour cafeteria and a 24 hour pharmacy (two things that I believe are a must for any decent hospital). It is located near Park Plaza hotel in Sushant Lok 1. Now I will talk about our experience.
The Emergency Ward
We started out in the emergency ward. The experience was positive enough. We had to wait for a long time (as my wife’s situation wasn’t life threatening at all, so the doctor had prioritized her accordingly). A battery of tests was ordered (and was required) as soon as the doctor had a chance to examine her. This is where the system disappointed me a little. I would expect these tests to be carried out in a process and I would expect the patient to be notified of the progress of steps in this process.
We had to wait for a long time before someone came to take blood samples and other measurements. We weren’t informed of how long this might take. We just had to wait wondering if they had forgotten about us. I actually had to walk over to a nurse to figure out if something is actually happening (something I didn’t want to do as I didn’t want to interrupt activities in an emergency ward). Furthermore, the on-duty doctor had forgotten to queue my wife for an Ultrasound (which the doctor who had checked my wife had asked for). It was only when the doctor came back to check again did she get queued for an Ultrasound.
The Admission Desk
So after a lot of waiting, the conclusion was to get my wife admitted. Here’s where things started getting a little better for us. I was asked to go to the admissions department to get things rolling. This was a very smooth and quick process where the person at the admission desk got us going very quickly and efficiently.
There was a small confusion where when I presented my Insurance Card, they first said that they do have a link and I will be able to do a TPA on this. Then they came back and said that there is no link up and I will have to go for a direct reimbursement on my own. I was ok with that, and placed a deposit (a requirement if you don’t have a TPA with clearance).
I chose a Single Room (instead of shared, and though they have deluxe rooms available, I was informed that they haven’t starting using them yet). Anyway, the cost of a single room is Rs. 5000 per night, and if a doctor visits you in a single room then you are charged Rs. 800 per visit (which is more than you would be charged if it was a shared room, a logic that I don’t understand at all).
I was issued 2 passes, one a visitor pass and another an attendant pass. The guards posted at the elevators and stairs check for these passes when you move between the general hospital area and the area where the rooms are located.
After I had cleared the formalities, my wife was moved from the emergency ward to the room.
The Room and Room Services
First impression was that the room was disappointing. It was a small room, and for Rs. 500 more, you get a much bigger room in Artemis (and for much less you get a huge room in Privat Hospital, though that one is not as modern). There is barely room to move around in the room.
For a modern hospital, the bed was also a little disappointing (but maybe I expected too much). I would have expected (for the price I paid) to see a bed which would have electronically controlled bed adjustment. Instead if I needed to raise the back of my wife’s bed, it had to be cranked manually. Secondly, there was a small uncomfortable couch for me (the attendant) on which I was supposed to sleep or wait (even if they wanted to, they couldn’t put a big one for lack of space).
The problems however stopped here. The room service more than made up for these shortcomings. We had continuous attention by very polite people who would come and check on us. We had visits from the dietician and room services who checked whether the food and service was up to our satisfaction (this check was done daily). We received a daily visit from the housekeeping supervisor who wanted to check if the room is being cleaned regularly.
The food arrived on time, and was always brought by a well dressed person who would be wearing a hair net to prevent any hair falling into the food. They have a separate kitchen for the patients which serves all types of cuisines based on the preference of the patient. The food was generally tasty. They also have room service for attendants which brings food from two different cafeterias they have on premises.
The Nursing Staff
Very courteous nursing staff, well spoken, and always smiling; when you are sick, you really do want to be surrounded by such professionals. This is of course expected of any good caliber hospital.
Once again, the only thing missing was feedback. We asked a nurse to call my wife’s doctor to come and visit, and although we got the visit eventually, the nurse never came back to let us know if she has notified the doctor or not, and what time will the doctor be visiting us.
The Discharge
This is where things got a little harrowing. We were notified that my wife will be discharged in the morning (around 9 am). And we finally left the hospital around 5:30 pm. It took that long to get the discharged processed. And here’s why.
First up, since I was going to make a cash payment, I would have expected it to be very quick. Apparently, it takes up to 2 hours to even get to that stage (clearances, documentation, etc.). I was surprised to see that a lot of this process was being done manually. I would have expected a hospital of this size to have software automation which covers these aspects.
In any case, once this was done I was notified that my case is not a cash payment one but a TPA one (remember that I had been told that Max is not linked with my insurance company, as it turned out, this was not the case). Now while I was happy that I can would be able to do a Cashless transaction (and kudos to Max for tracking this down), this meant that the discharge process just got longer (as you need a clearance from the insurance company for the claim before you can discharge).
Conclusion
The overall impression is still good and I would recommend anyone to visit this hospital if they ever need one.
I have just concieved. I need to consult a gynea doctor. After reading many reviews, I am confused between Dr Deepa Dewan and Dr Kaushiki Dviwedee.
Can any body suggest who is best doctor who can spend more time to explain things, doesnt unnecessarily get tests done and doesnt force us to their own labs for commission.
Which doctor has good knowledge?
We have had good experience with Dr. Deepa Dewan
While searching a good doctor for my wife I had tried to find details of the two doctors.Dr Deepa is a Diploma in obs and gyne from lady Hardinge Medical college and Dr Kaushiki holds a degree in Obs and gyne from India as well as England.I haven’t met Dr Deepa butDr Kaushiki is a Knowledgeble doctor.You can also visit her websites and blogs to get a glimpse of her brilliance.I had a good experience with her.
I had my wife treated at Max hospital under Dr Deepa Dewan and we found her very knowlegable and nice. My sister is a gynae doctor in the UK, so I used to discuss about my wifes treatment with my sister as well and everything that i disscused with dr Deepa I used to confirm from my sister as well , I found the doctor very knowlegeable . My sister also appreciated her command on her subject . The best thing that I found about Dr Deepa was that she is very comfortable to talk to and welcomes questions and give enough time to explain. My wife had a very good experience with her and a normal delivery. We are very grateful to Dr Deepa to have taken us through the pregnancy very comfortably.
DR
After reading Amits feedback ,the answer to your question is very simple.If you have a sister in UK with whom you can confirm then go for Dr Deepa Dewan.If you are unluckly like me with no doctor relative in UK then you go to Dr Kaushiki Dwivedee. Just Kidding . Enjoy your pregnancy and keep safe.
who is best gynae for pregnancy,,plz suggest me…
There is no second thought about Dr. Deepa Dewan. She is definitely the best. She has been my wife’s doctor for almost an year till the time my wife delivered a healthy and beautiful Baby Boy. It was all because of the correct guidance and caringness of Dr. Deepa.
What I would suggest is to shortlist a few of them,meet them personally and then go by your experience.That is what I did.3 years back I shortlisted Dr Veena Bhat and Dr Kaushiki Dwivedee.I openley told both of them as well that I was having a parallel consultation for few visits.Ultimately I liked Dr Dwivedee better for many reasons and decided to stick to her.I didn’t regret my decision.
It has to be Dr. Deepa Dewan, our experience with the lady was great, she is good listener addresses all your concerns and doubts, explains the diagnosis. I felt that she is not money minded like some other doctors, one such bad example in my opinion was Dr. Geeta Mediratta (Gangaram) whom we were consulting earlier, to our shock she got my wife admitted for 5 days on grounds of low cervix length while ultrasound was telling a different story.
We are lucky that we reached Dr. Dewan, who not only took utmost care of our case but got our baby delivered normally after struggling in delivery room for 5 hours (when my wife also left the hope), hats off to the Dr. Dewan, we thank her from bottom of our heart.
My Opinion is still the same…..take atleast two and if needed even more opinions for somethingas important as your health.There is never a’has to be doctor’ as u willsee ifyou meettwo doctors and compare them and their way of treating you as a patient.Choose your doctors very carefully.I am not telling any doctor is better than other…….shortlist a few explore yourself.Sometimes online reviews can be deceptive.One doctor might work for someone and the same might not be true for you.In nutshell always take two opinions before you settle on any one doctor.
have read so many reviews…ha..so confused..plz guide where should I go..this is my 2nd preg…ist month…firsy was one at holy family delhi, dr. shanti jayseelan,perfect..happy and satisfied with her..plzsuggest someone who encourages normal deliv..thanks
has any one had their delivery in privat hospital? can anyone provide a review on it please?
Hi, I am looking for a good OB/GYN in Gurgaon for a surgery, not for a baby. Can any one recommend a physician?
who is best gyane in gurgaon.and waht is cost of delievery in cradle for normal and sigerian . plz sugest me as soon as..
Dr. kharbinda si very gud n experienced doctor. her nursing home is near by modren clinic in old gurgaon.
Hi Shalu,
I think u shud go to Dr Witty Raina, she is one of the best gynae at Gurgaon. My best friend got her baby delivered at Cradle just a week back. Normal delivery costs close to 55k and for caeserian you have to check with the hospital only.
Hi,
I am facing problem of infertility. we are trying for last two year but no result. mu husbands reports is good, no problem with my tubes. there is some problem of Egg size. pls suggest me who can help me in this case. who is best gynecologist who case handle my case.
We are very sad as its been more than 3 years of my marriage.
Thanks in advance.
take help from Dr. Deepa Dewan ,she is very good. I am saying from my personal experience . We had lot of problem to have a pregnancy, we had been to lots of doctors . Dr Dewan helped us a lot. She helped find the reason for our problem and then helped me to get pregnant and have a normal delivery.I think she is a brilliant doctor and a wonderful human being. She is the best Gynaecologist I know.
Contact Dr Abha Mazumdar at Ganga Ram. She is one authority in this area. She gives proper advice to all patients and also unlike any other doctors doesnt push/ insist on expensive test just to make money.
Hi Seema,
I was also facing the problem of PCOD and cannot get pregnant from last 2 yrs. But thanks to Dr Witty Raina, I am now 11 weeks preggy and comfortable. She is one of the best doctors in Gurgaon, sits at Apollo clinic and conducts her cases at Cradle.
I am telling you after a lot of experience going to all the docs mentioned over here.
All the best
hi seema,
i agree with you. I had pcos for 2 yrs and had been trying since then. Luckily with help of Dr. witty Raina i am 16 weeks pregnant and quite confident for Dr. She is just so confident abt every thing and gives you clear picture.
Dr Kaushiki Dwivedee is the best.I had a LSCS 18 months back at Sita Ram Bharatyia hospital and then I found I was pregnant again.On advice of my Baby’s doctor Dr siddarth I met Dr Kaushiki and liked her immediately.She took me out of the stress and trauma of my first delivery.Secondly she supported me in my decision to continue with my second pregnancy which i had conceived within months of my delivery.Finally with her encouragment I delivered a healthy boy without the help of any epidural and that too just 18 months of a LSCS.
I agree that Dr Kaushiki Dwivedee is very good.My wife Renu conceived after infertility treatment under her and had a smooth delivery this month.But Max is grossly under staffed.They have just one delivery bed.My wife delivered on the OT bed as labour room bed was occupied.The OT bed is very narrow and uncomfortable.I felt cheated on that account.
I would like to share my experience here. i have had a very good experience with Dr Deepa dewan at max hospital , I went to her in my pregnancy ,she was very nice during the whole nine months and at the time of delivery i was very scared of normal delivery and labour pains , she helped me to get over my fear and helped me with a painfree normal delivery . I think she is the best Gynaecologist , she would just the right thing for you.
Hi! I am about 7-8 weeks pregnant and am fairly new to Gurgaon esp where the doctors are concerned. I have been to Dr Dwivedee twice and have liked her till now. However, I would like to get some feedbacks about her and on the delivery facilities at Max hospital Gurgaon. Please let me know. Thanks!
Hi Isha,
Though not personally experienced with her, I have heard good things about Dr. Dwivedee. As for Max hospital, there facilities are good (our baby was delivered there). However, they are not as good as Cradle for example.
So, you might want to visit cradle to see if you prefer their facilities.
Thanks a ton. I did visit Cradle but was not very impressed by the upkeep of the place. I had also heard great things about the place but when we went to see it, we found it very expensive-and though that is not a concern at all-it didnt seem very value for money. Some shelves in the room were broken and the paint was falling apart, plus I wasn’t sure which doctor is recommended. However, I am open to Cradle if I can find an affiliated doctor that I am comfortable with. In comparison though, Max – even with smaller rooms – seemed cleaner with better access (I live near Galleria). Were you totally satisfied with Max? Thanks for your feedback. I really appreciate it!
Oh we were very satisfied with Max.
Cradle must have gone down in quality since it used to be pretty good – some of my friends had their babies delivered there.
One of the doctors who is affiliated with Cradle and also comes highly recommended is Dr. Nirmala Krishnan. She is very experienced (though she may not click with everyone – again, some of our friends sing praises for her). We have consulted with her before and found her competent.
You must try Dr Chetna Jain at Cradle or Columbia Asia Hospital. No No one can compete her in knowledge and care. She is quite busy though and you will need to reach her through her secretary, but it is worth it.
Hi, anyone of you having delivery experience in Neelkanth Hospital…. any commnets on Dr Bindu Garg and Dr Anubha Dwivedi?
Dear,
Is there any one who can help in knowing the rates of surgery incase of cesarean in Max hospital.
Regards
Asha
Hi Asha
You have to go to the helpdesk at Max and they will give u a list of all costs of the 2 packages they offer – cesarean or normal. I think in the Deluxe room the package is about 63000 for cesarean. (The double and 3-4 bedded rooms r cheaper).extended stay is added n actuals.
I’m in my 8th month of pregnancy & consulting Dr Bhavna Choudhary at max. Though I find the overall services reasonably fine, I recently had a bad experience wherein my USG report carried a statement from someone else’s USG, causing me a whole lot of anxiety & trouble. I’m also considering Cradle for delivery but not really able to make up my mind. Has anyone got any delivery experience with Dr Bhavna Choudhary?
IF its Max guragaon then Dr Kaushiki Dwivedi is the best gyne. Only minus point in Max is they dont segregate baby section from other…labor room is just opposite to ICU and rooms whre baby is shifted are common for all patients…i thinks rooms should be exclusive for babies
Any reviews around Dr Anjali Kumar. This is my first pregnancy and have been visiting her. However do not find her very soothing and caring. She doesnt provide any emergency support on phone either.
Please let me know if I should change my doc. This is my 7th month. Also, how early do we need to book hospital
Dr Nirmala Krishnan, Privat, Superb Doc.
I reached her in my 9th month after being harassed by Dr Mukta Kapila of Artimis…
Highly recommend Dr Krishnan
How were you ‘harassed’ by Dr. Mukta Kapila? I used to consult her for my 1st child way back in 2008 but then left in my 3rd trimester for Mumbai, as my parents were based there. She was pretty ok then. I am pregnant with my 2nd child now and want the best Doc..coz ..well, have a 3.5yr old to take care of, a job and am older
.
Also which is the best hospital in terms of service and infrastructure and access for the Delivery – I believe Artemis as I live on Sohna road?
@Soumya – You know, in recent times, all I have heard about Artemis is bad. So, I would reconsider that as an option. IMO, Max is about as accessible as Artemis (it is a difference of 5-10 minutes). While Max is not as comfortable as something like Cradle, we had our baby delivered there, and we found it just fine.
Of course from Sohna road, there is Medicity also nearby, but I am not sure what the facilities and doctors there are like.
I would recommend that you see my doctor – dr Deepa Dewan . She is very nice and caring for her patients, always available in an emergency . She helped me a lot in both my pregnancies. All of my friends who was going to her are also very happy with her. One of my friends who had her delivery last month was very scared of labour pains and normal delivery . Dr dewan helped her through a normal delivery by encouraging her and arranged for a painless normal delivery for her with the help of epidural. My friend is very happy and says I owe my normal delivery to the Doctor – it was only because of her that I had a normal delivery.
Hi
please suggest me and my wife are choosing good doctor in gurgaon we are new in Gurgaon we have heard a lot about Dr. Deepa Diwan. please tell us her work experience.
Dr. Deepa Dewan is the best to consult for gyne…
Hi, please guide me who is good doctor Dr. mukta Kapila or Dr. Deepa Diwan. And who is more experienced.
Hi. I am in my 6th month and i would like to change my doctor as I am currently seeing dr. manvita mahajan. I find her very easy going and casual and does nt take much of interest. I want to deliver at Cradle…….which dr. would u recommend at cradle….anjali bagga or nirmala krishan . please suggest i really need help as this is my first pregnancy and m scared
go to Dr. Witty Raina. I am visting her after all the research.
Hi
I am consulting Dr. Meenakshi Sahuta, she seems to be a good doctor and seem to understand the condition. Though I find her a bit lathargic & money minded. She chooses not to respond well over the phone though she seems nice when we go and see her at the clinic. As an expectant mother i need a Gynec who can comfort me. Any similar experiences with her? Anu suggestions? I am in my fifth month
You can try Dr. Mukta Kapila at Artemis. She is very good at her work and great with her patients. The LDR area at artemis is also great
hi my wife is pregnant and i want to know the delivery charges in max. if anyone give me detail. for normal and cesarean.plz send me informational on my mail id. pintu.yadav467@gmail.com thanks
Hi, Can anyone tell me about the package cost at the cradle for C-section delivery?
hey, is there anyone who has had her pregnancy under Dr. Vijay wali at the cradle….i really need some advice, as this is my first pregnancy and am really paranoid. please help.
Hi Aanya,
i amalsoconsulting Dr .Vijay wali ..m due in june..but stillnot sure about her .What is yourexperience like with her ? Can someone please suggest a good doctor for normal delivery at cradle,gurgaon ??
Hi Vidhi,iam in my 5th month of pregnancy and consulting Dr Vijay Wali at Cradle.Please share your experience with her.Please advise me as it is my first delivery and which dr. would u recommend for normal delivery.
Dr Vijay Wali is the best Doc in Apollo. I delivered a beautiful daughter in Jan 2010. I am fully satisfied with Doctor and staff and Hospital management.
The best thing about hospital is They always call you mother and not patient. Mine was a complicated case so i had a Cesarean but she is famous for Normal deliveries. She herself did the Cesarean. WHole staff was very nice. I also want to mention the Dr who gave Anesthesia. He was also Dr Wali. He also make me cheer as i was quite scared with all the process.
Wish you all the best for life.
Simran
My wife was admitted for a week and I ws with her for most of the time.
The attendant’s sleeping couch is a nightmare. It has a solid broad beam going in the middle which will kill your back in a day or two.
Junior Doctors are not that knowledgeable so you have to keep them on toe by asking right kind of questions.
Once we found that nursing station was vacant for more than 10 mins, which quite horrifying if you leave your patient alone and he/she is in dire need.
There are lot of good things also but I thought to point of what one should be careful about.
Hi Ashesh,
Agreed. The sleeping couch really is horrible, and you are bang on about the beam through the middle.
And yes also on the nursing station.
As you said there are good parts about Max too, but nothing is perfect, and Max has it’s share of shortcomings.
Thanks for pitching in.
Hi All, I had my delivery in Apollo hospital in Jan 2010. I am very satisfied with the hospital staff and management. Specially the doctor.
My Doc was Dr Vijay wali. She is the best doctor and remarkable person. She attends me and soothe me during the whole process of delivery like a daughter. I can never forget that experience. I am blessed with a daughter. Now too when ever we go to Apollo to visit the paedetrician, for my daughter we always go to Dr vijay wali to say Hello. I think Doctors are lke Gods for us.
Simran
Hi,
Can some one suggest who is the best/accomplished Gynecologist in Gurgaon who deals with infertility cases? I am looking for some one who genuinely cares about her patients and has the time for them.
thanks!
Preeti, I am not sure about the expertise in infertility cases, but I know Dr. Deepa Deewan is very caring of her patients from my wife’s experience.
Agree, Dr Deepa Diwan is one of the best doctors in Gurgaon. Not money minded at all.
Very Well Said.She is really A gem Kind of a Lady.she is just too good in all the respects.you go to her your all the worries will be solved.you can take tell my name to her surekha goyal.i had my second baby from her in Max.everything went very good.
Hi,
I am 4 months pregnant and my gynae sits in Paras Hospital. We went for tour in Cradle and really like dit. However my doctor doesnt visit Cradle. I am confused between two choices :1) Change doctor and get delivery in Cradle 2) Continue the same doctor and get delivery in Paras. Need some recommendation. Thanks for help.
Megha, same was the case with our Doctor who wouldn’t visit Cradle (which we liked a lot). In our case, we decided to stick with the doctor, and delivered in Max.
At the end of the day, IMO, you have to stick with the what you are most comfortable with. If you like the doctor a lot, then stay with the hospital.
You are still a bit far away from the delivery though, so if you doctor is nothing special, then go ahead and try out some of the doctors that do visit Cradle.
Just do whatever gives you the most peace of mind. While Cradle is good, the other hospitals do have good infrastructure as well. The positive of Cradle, IMO, is only in the post delivery atmosphere – which is much more open than other hospitals.
Hi Megha, i got my delivery done in cradle and i think i have never experienced anything better than that yet in life, the doctors, the staff, just everyone is too too good, u r too early in your pregnancy, infact u can consult Dr Anjali Bugga, she is really good – i totally recommend her, have a safe pregnancy. God Bless
Thanks Gunjan and Shashifor your kind words.
Priya thanks for your not so kind words as well as this will help me in improving my practice if I am going wrong somewhere.But to best of my remembrence I don’t have any patient with the name Priya who is expecting in near future.A sincere request….If you don’t trust me please change your doctor as for a good outcome a mutual patient doctor relationship is very important.And am certainly not the most ‘wanted’ doctor of Max Gurgaon.You have plenty of good doctors around. tc and God Bless.
How is doctor deepa diwan. I am consulting her and there are some complecation which i fear she is not dealing properly. I am also thinking oftaking 2nd opinion from other doc. I am 7 month pregnant and my problem is low flow of blood through embilical cord.
Kiran, my wife had her baby delivered by Dr. Deewan, and we were both pretty satisfied with her.
But if you are not completely satisfied with her analysis of your case, you should definitely consult 1 or 2 more doctors. I can recommend Dr. Nirmala Krishnan, and this site’s readers have recommended Dr. Kaushiki Dwivedee.
you should consult a better radiologist, better to go Dr. Ashok Khurana defence colony and get ultrasound done. Also as second opinion consult a senior doctor in Max Noida or Sitaram Bhartia Qutub Institutional area.
Maybe I am the only one to have multiple bad experiences with Max, but they are too serious for me to even consider Max again
About three years back my husband was running high fever which was not subsiding for 2 days, we went to Max and met a super specialist in Internal Medicine. He immediately told my husband to get ADMITTED, prescribed nearly 10 doses of IV antibiotics and told us if we went back for a reconsideration, we might not get an opportunity to be back (it was a near fatal situation)…. i nearly fainted….
We were still not convinced and decided to travel 2hrs to our regular physician in south Delhi, only to be prescribed normal medication ( Paracetamol and anti allergin) and he recovered overnight…
Next one… I in my fourth month of developed complications and since my gynae is in Delhi and Max was the only one offering ambulance we reluctantly went there only to be told that it was too late and there were no chances of baby surviving…and I should get ADMITTED…. I wouldn’t say more, JUST THAT I AM A PROUD MOM OF A 19 MONTH ACTIVE BOY…..
Hi Garima,
I am also having bad experience with Max.
I guess this particular post has made Dr Kaushkee Dwivedee as most wanted doctor in MAX. After reading this article only, even I went to her and had been showing her since the beginning of my pregnancy. But I don’t know why my experience with her was not that satisfying as far as consultation is concerned. She never spent more than 10 minutes in any visit. She would hardly explain anything or speak anything on her own. Unless you ask her anything particular which would obviously not give you complete information since there are so many things which we don’t know and that’s why go to the doctor to take his/her advice. Probably she is too busy to give consultations and take care. We are still showing to her only since my delivery is very near and we don’t intend to change doctor now. Hopefully all will be fine.
I had a baby boy ,Satwik,2.9 kgs.And am enjoying every minute of motherhood.Thanks once again.
Congratulations for your baby boy – I welcome Satwik to this world from all the readers of this site
So Finally I did It i.e delivered.Needed a lot of hard work.I had an unstable lie at term.My baby was moving all over the place even at 39th week and cervix had started to dilate.So I was induced by my dear doctor Dwivedee.Had to take epidural.She and her team were very supportive.i opted for LDR.I had a vaccum delivery apparently a difficult one for the doc as under the influence of epidural I didn’t push at all and I had become a little nervous too.But for Dr Dwivedee I would have ended in a c section.Just after delivery Dr ajay karkara scared me by telling that baby had a high TSH,was in shock and had some bleed in head.TSH came normal in repeat test.Baby is doing fine.Now I am following up with Dr siddharth Gogia who is much more considerate.
Overall a good experience except for some possibley unnecessary stay of baby in nursery.I would recommend Dr Dwivedee,whereever she is Max or no Max
G, huge congratulations from GurgaonWatch. I tried sending you an email for this, but for some reason your email id is bouncing. Once again, I hope your baby boy/girl is doing fine as are you. Have fun with your child.
Cheers.
Thanks a lot
Hi
We are looking for a suitable place to deliver my first child; i am inclined towards Cradle as my friend recently delivered her child dere and i loved the place….can anyone suggest a good gyanaecologist in cradle? Can u also share ur personal experiences with cradle (if any)..Also is max a good place to deliver?
Hello Mili,
One of the most experienced doctors who would also deliver at Cradle is Dr. Nirmala Krishnan (as I have mentioned in the earlier comments).
Go ahead and read the rest of the comments as they contain some experiences by other people with various doctors here.
Our baby was delivered in Max, and it was alright (though not as nice as Cradle).
My wife is in 1st month of pregnancy but we are in big confusion which hospital to choose in Gurgaon. This will be our 1st child .we are totally unaware how much does it cost(rough idea) from 1st month of pragnancy to the delivery so that we can plan .can any one guide about best hospital and the rough estimate from 1st month to delivery cost(including doctor visit,test,delivery room rent etc)
Thanks
Hi VP,
Cradle is very good – probably the best in Gurgaon. You have to find out if the doctor your wife refers to will deliver at Cradle.
Our baby was delivered in Max by Dr. Deepa Dewan – we found Max to be pretty decent as well. We chose Max because Dr. Deewan couldn’t deliver in Cradle, and we didn’t want to change our doctor (since we were pretty happy with Dr. Deewan).
For costing, its best to go to these hospitals and find out about the packages that they have. Most will only have delivery packages.
For costing from first pregnancy, there are several cost items that you should plan for – ultrasounds, various tests during different stages of pregnancy, dietary supplements for your wife, and doctor’s fees – in fact, this will be the smallest expense.
can u suggest me the best hospital for IVF in gurgaon….
To best of my Knowledge Paras Hospital and Artemis Hospital have tied up with Delhi based IVF docs to run infertility services in Gurgaon.Don’t know which is best.
In my 25th week of Pregnancy,I visited Max Gurgaon to visit my friend you recently delivered under my doc only (Dr Dwivedee).Again a normal delivery.I am reassured.My friend had her delivery in LDR,the new option of room which Max Gurgaon has come out as an option for delivery.A luxurious room doubled up into a labour room and friend wasn’t shifted to the conventional labour room.I like the room as the price difference between single room delivery and LDR delivery isn’t much.The room could have been a little brighter.
Does anyone know the charges for entire maternity package at Max?
Well the package depends on the type if room you select. I know the package details for a c-sec. They were around 60k for a shared room and 1.2k for a classoc deluxe. A deluxe room (which is just a small single bed room) is for around 80k
Hi. We are in the process of choosing hospital in Gurgaon for delivery in few months. Can anyone suggest some good hospital?
My younger sister delivered her baby in Max Gurgaon. We had a satisfying experience in that hospital. Since my Brother in law was not in India at the time of delivery, I was with my sister during the whole process. Her gynac was Dr Deepa Deewan who is very patient and supportive. She kept my sisters spirit up during the labor pains and inspite of a breech baby, c-section was not required. The peditric doctor was Dr Siddharth Gogia who is very good and I was very impressed by the advice that he gave to my sister after delivery. The nursing staff is ok. As compared to Paras where I delivered my baby, this place was definitely better.
hi Bharti,
The best place in town is called Cradle. Having said that you should choose where your doctor goes.
We recently had a baby, and our doctor Deepa Deewan delivers at Max. That is where we had our baby, and we were satisfied with the experience.
My wife had a c-section, and I requested and was allowed to be in the operation theater with her.
So, on personal experience Cradle and Max are both good.
Why the Security Guard want Rs. 100 /- on every visit on the main gate…
Anish, this is the first time I have heard of this. Can you please explain what this is about?
Hi My wife is pregnant and it is her 4th month. We are also going to Max Gurgaon and our doctor is Dr. Manvita Mahajan. Any one there who can share his/her experience with her?Thanks..
Dear ‘Gurgaon Resident’
Now I have some feedback for my current Gynecologist.A friend of my friend delivered under her on 19th March at MAX Gurgaon.Am sharing it on your site so that it can be used by any other expectant mom visiting your site.
This female had a complicated pregnancy where the water surronding the baby had dried up and baby was lagging in growth by 5 weeks.They were very keen on a vaginal delivery though Dr Kaushiki Dwivedee had told her that she might end up with a c-section.So at 37 weeks her labour was induced and same evening she delivered a healthy baby boy with apparently vaccum delivery as baby was in distress.She is highly impressed with Dr Dwivedee and I am decided too on this front.
Now coming to baby doctor,initially her baby was seen by Dr Gogia(your site carries a good review of him) and later on by his senior Dr Ajay karkara.Baby was kept in Nursery for 24 hrs as it was a small size baby but was handed to her next day.She liked both Dr Gogia and Dr Karkara as the baby doctors and is yet to zero down with whom she would like to follow up with but would most likely take opinion of Dr Dwivedee as she is kind of mesmerized by her.
Over all they were happy with the facilities at MAX gurgaon .She was also an insurance patient so her discharge took 5/6 hours.At times she found the nursing staff over worked and took time in responding to her calls but she found it within acceptable limits.
Food and house keeping – she found it of good quality.
If I change my mind due to any reason I would certainly be back and happy parenting:)
BTW if anyone wishes to visit Dr dwivedee’s websit it is http://www.drkaushikidwivedee.com. A comprehensive site hyperlinked with various informative sites.
G – this is awesome. Thanks for this information. Yes, we have been overall happy with Max too.
Also, although we liked Dr. Gogia, peer pressure largely has got us to shift to Dr. Shaguna Mahajan – who has a clinic in Galleria. EVERYONE we know takes their babies to her.
We still like Dr. Gogia quite a bit, and might go back to him once our daughter is a little older (or even earlier).
Thanks a ton for answering. Though your answer didn’t give any opinion about Dr Dwivedee but still it was helpful. I shall keep you posted about my experience so far.
As I mentioned I had two visits with Dr Dwivedee. In 1st visit she spent almost 45 minutes with us to explain the do’s and don’ts in pregnancy and an over view of what to expect. Then she gave us leaflets on exercise, diet and tests to follow.2nd visit was with reports and she explained the importance of the tests which I was made to under go.
3rd visit is due next week as I turn 12 weeks with my Level 1 ultrasound Scan and Double marker.Will get back how it goes.
BTW what did your wife had a normal delivery or a c-section?I am not obsessed with the mode of delivery but my concern is it should not be un indicated c-section at the same time.
Ours was a C-section, but it was because we didn’t want to try normal delivery since there was a cord around the baby’s neck which showed during the last two ultrasounds. Dr. Deewan did tell us that this is very normal and happens in 30% of cases and a normal delivery can still be possible. But my wife and I discussed this and decided to not go for normal.
Hi G,
It was by chance that I got to do a consultation with Dr Dwiwedee , as one of my ovarian Cysts had ruptured and had a complex anatomy. Dr Dwiwedee was truly a gem of a person. I am so impressed by her that I refered my sister who had been undergong treatments at serveral places for a baby but is not getting pregnant. Dr Dwiwedee could diagnose the problem and my sis is under medication. I had a wonderful experience th the doctor herself and was just wished I had my baby delivered by her.
Overall… You can trust Dr Dwiwedee..
Dear shashi,
Thanks for your feedback.I totally agree with you that Dr dwivedee is a doctor with a difference and a very good human being.I had my Level 1 scan and Double marker at max.Radiology department there is good.Dr Ellora performed my scan .She took her time and then she got it double checked by Dr Jai Prakash,the Head of the department.He came across as mild and Knowledgeble person.
I am pregnant and had 2 consultations with Dr Kaushikee Dwivedee at Max hospital,Gurgaon.So far we are satisfied but it is mostly at the time of delivery that you know the real attitude of the doctor.We went to her after a lot of google search and apparently she has very good testimonials particularily her preferance for normal deliveries and good bedside manners.Have you got any feedbacks ?
G, I think what matters is which doctor puts you at the most ease. With Max I have found out that the doctors on their staff are pretty good. I haven’t had any experience with Dr. Dwivedee and nor do I know anyone who does (except you now).
I always say that you should go ahead with whoever makes you feel comfortable. Then combine this with enough research on all topics related to health on your own. Once you have done this you should discuss all things that cause concern to you with your doctor.
With our doctor (Dr. Deepa Deewan), we were able to discuss every topic that we had concerns about and she was patient and knowledgeable about everything (we had 3 people in friends and family who are in the field of gynecology, neonatology, and pediatrics), and that helped too.
So once again, be comfortable enough with your doctor to discuss all your concerns and do a lot of research on your own. If your doctor is of the kind who is reluctant or angry to discuss in detail with their treatment choices, then just drop her and look for someone else.
Hi want to know how is facilities available at Paras hospital for baby delivery?? Do they have advance lab/ facilities to take care of any compications?? who is the best gyane available their?? Do they have competent doctors to take care in night for deliveries??
Hi Soma, unfortunately, I do not have this information available about Paras hospital. One thing that is important is that whoever is your gynae currently (the one you trust) should be available to deliver at Paras. If not, find out from her where she does deliveries, and go there…
Hi,
My sister has been suggested a surgery of Kidney and though doctor at Apollo has said that it will cost about 40K+ (about 3 days) at Paras hospital, I am not sure how this stacks up.
Does this cost include cost of rooms, surgery costs, meal expenses and medicines?
Out of Paras, Max and Neelkanth (they have advanced Uro labs), which one is recommended.
Is Max gurgaon a good option?
Any suggestions are appreciated.
thanks
Hello Jimmy,
Although, I have been satisfied with Max overall, it will probably be more expensive than Paras.
I have heard overall good reports of Paras, so that should be okay as well.
But I cannot recommend a specific one for the Kidney surgery, since I don’t know anyone who has had to get that done. Please do leave a feedback about your choice by emailing at gurgaonwatch@gmail.com and I will publish it on this site.
I hope your sister gets well quickly.
Cheers.
HI
Can anyone suggest me a good gynaecologist
in cradle hospital.i am planning for my delivery there.
thanks
usha.
Dr. Nirmala Krishnan (a senior and competent Gyne) is available for deliveries at Cradle. By default she works out of Privat (and her home too), but she does go to Cradle also for deliveries.
thank u ..can u plz give me her no??
Does anyone have experience of plastic surgery at Max? Please let me have your experience.
Thanks.
My mother in law had an abdominoplasty at MAX Gurgaon under Dr Sunil choudhary and he is excellent.
Hi,
I need to see a good psycologist please, here in Gurgaon. I would appreciate some help and suggestions.
Thank you.
Shilpa.
@Alfin – Dr. Nirmala Krishnan is a very competent gynae. And I have found Max to be less crowded than Paras. However, Paras has all the facilities as well.
Hi,
Could anyone suggest a better Gyaen in Gurgaon, my wife needs to undergo a lapro for a cyst on right ovary.
Also pls suggest Paras / Max ??
thanks
Hi Prabha, unfortunately, at least, we (the owners) of this website don’t have any information on that.
If you send your email address to gurgaonwatch@gmail.com, we will ensure that if anyone answers this comment, we will notify you of it.
Cheers.
Hi,
Does someone have recommendation on good OB/GYN with specialty in infertility /PCOD treatment within Gurgaon?
@Meenu..
Please , Just dont cry over the little cradle thing and their stringent rule … I have had the worst possible experience and the shock of my life at Max,Pitampura..
My sister had her baby on 3rd May and 2 days later she passed away .. those fucking bastards couldn’t do anything .. anything .. They just keep giving her Pain killers and sedatives when she was complaining pain,shortness of breath , shivering and vomiting right through the night … Those assholes didn’t have a single qualified doctor at night to diagnose the problem and give appropriate treatment … They even ignored her BP dropping to 110/70 which is below normal at 10 pm at night till the situation was out of hand at 7.45 at morning till her BP turned Nill and she was taken to ICU at 8.30 in morning would you believe it!!
If i had law in my hand i would Hang those killers , they dont deserve to run these services .. She had Developed a complication of Pulminory Embolism for which they did nothing to prevent at first and after it started they were just not willing to Diagnose …It seemed like they were saying “Just make the patient sleep .. Shes disturbing us too much!!”
Plzz dont go to that hospital ever … They have made our lives miserable!!
@Meenu
If you compare it to Cradle (from the point of view of having a baby), then there is no comparison. Cradle is a class apart. The rest you are probably right about (though my experience regarding insurance was the other way around).
Of course, if all that matters to you are qualified doctors (which they do have, as you said, and I agree), then Max is still the place to go.
One tip is that you don’t give up pushing your doctor to have the baby in Cradle even if she is from Max or any other hospital. Most doctors relent after a while (this happened to a friend of mine).
If u r expecting a place that welcomes you when you buy their services-
PLEASE DON’T GO TO MAX GURGAON : Competent doctors but terrible hospitality.
My sister had a baby at Max. Either the staff doesn’t get paid well or they are just unhappy people because they are out to make you miserable. They don’t allow guests over 2 or kids and go out of their way to insult you. They say they do this to keep away infections. I have never known a hospital which will not allow reletives and friends to visit a new born baby. I delivered at Cradle, some people who visited me wanted to have a baby just so they could go through the cradle experience. We had to settle for Max because the doctor we trusted visits only Max. And they wont allow you to carry sweets inside. I thought the hospital is in India and they need to care for some sentiments!
They try to have stringent rules and implement them with impoliteness and indifference. It is like a military base not a place you want to take your loved ones to heal or nurture.
Apart from that the attendant keeps telling you how much others tipped her if you try using them for the basic services they are supposed to provide.
When my sister booked with them, she was told that they have a link up with the insurance they are using, but guess what when we turn up to admit, they say they don’t! Apparently all other branches except Gurgaon are linked. So we rushed to make the huge down payment which is anyway no value for your money.
There is no feedback mechanism and no body cares for your satisfaction or experience, probably because they are a part of a factory which is a chain of hospitals. They have good architecture, neat interiors, qualified doctors, good on the shelf material, sells anyway.
Overall clinically ok, purely commercial, impersonal, no concept of service and not worth the brand name.
@J – well, at least our experience wasn’t THAT bad. Also, our doctor did answer the phone while attending to us, but that is the type of job she has. I can’t imagine what I would do if my wife was pregnant, and not feeling well, and the doctor won’t answer the phone because she is talking to another patient. So, as long as a doctor picks up the phone to consult another patient, while she is consulting us, I don’t have a problem.
The staff may have been incompetent at times, but to us they were never rude.
MAX is not a good hospital as per my experience. The front desk staff is really impolite and do not know the basic things related to their staff. Path lab staff is also quite rude. The doctor I was consulting was quite unprofessional to take phone calls during consultation and by seeing the reports of other patients-just to look busy.
Here’s another experience – I had to go back to MAX to pick up some reports for my wife. The guy who is responsible for these reports took forever to pull out the reports. I don’t think he knew how to use his software very well. I was literally waiting for over 20 minutes before he was able to get the reports printed (through repeated trial and error attempts in his software).